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When we begin working with you, we’ll take an inventory of your overall business. We’ll help you sort out where your strengths and interests lie and we’ll help you identify the tasks that are no longer the best use of your time. We’ll happily take care of those tasks for you, freeing you to focus on the revenue-producing tasks and projects you went into business for...
We’ll advise you on business opportunities you might have been too busy before to see; opportunities that will lead to new revenue for your business.
We’ll establish systems to make your business run smoothly and we’ll create follow-up systems to keep in touch with customers and prospects so you and your services stay top of mind.
(Not only does it cost six times more to get new customers, 68% of business is lost due to lack of follow-up. We will help you create lifetime customers.)
We’ll bring focus and clarity to your ideas. Tie up the loose ends. Give you productive feedback and help put you and your business in high gear.
Here is just a sample of some of the virtual assistant services we provide:
Organize & Prioritize: If you’re like most creative people I know, you’ve got more ideas than you know what to do with – and that’s the problem. You don’t know what to do with them. Projects, newsletters, ebooks, classes, presentations… Where do you start? We can help you prioritize your idea-list and design a strategy to get you on your way.
Reminder Service: When you get caught up in your projects, do you tend to disregard more practical matters – like completing scheduled phone calls, showing up for meetings, taking care of customer requests? We will be your ‘live’ calendar, reminding you to take care of what you must. We’ll give you a gentle nudge to keep you on task, without nagging.
Email Gatekeeper: How much time do you spend reading spam? If you’re a creative entrepreneur, you want to do what you want to do without having to worry about the nit-picky details. We can sort through your email, send spam to junk mail heaven, handle customer service details… and forward to you only what’s really important. Need an Internet search? If it’s out there, we’ll find it for you.
eCommerce Solutions: Do you cringe at the thought of shopping carts, autoresponders and HTML? We can recommend and maintain your shopping cart system, set up affiliate programs, autoresponders and ad trackers. From website design to maintenance and editing, we can enhance your online presence.
Audio: Are you a musician or public speaker? Let’s take your goods and feature them on your website. We can convert your audio presentations into Web-Wows.
Editing & Proofreading: Don’t bother you with minutiae, right? We’ll take your written words and polish them ‘til they shine. This includes special reports, articles, letters and books. I have written numerous articles that have appeared in e-publications worldwide and have written two ebooks: How to Increase Traffic & Make More Sales and Bizy’s Guide to Business Planning. I am currently co-authoring a self-help book on surviving family betrayal.
Customer Service: In your ongoing self-expression, do you neglect those people who make your livelihood possible? We can deal with general inquiries, customer complaints and refund requests. We have a special knack for smoothing ruffled feathers.
Consulting & Coaching: Have ideas or challenges you’d like to discuss with an objective ear? I am Certified Guerrilla Marketing Coach, I have owned my own small businesses (both brick and mortar and web) and have managed other small businesses for years. |